My Resume

Detailed Work Experience

Mother Goose Daycare

Pittsfield, IL

August 2014 - May 2018

It all began at my first job at the age of 14. This is where I learned how to be an employee. How to build relationships with parents (i.e. consumers) and how to operate on a fixed schedule outside of the education system. I learned how to care for children while also learning how to build work ethic and some foundational skills to build a future career.

Twin Pike Family YMCA

Louisiana, MO

December 2018 - January 2021

My second job was the first job I ever had to consistently get training for. Being a lifeguard and swim lessons instructor you have to have many certifications. Here I learned a great deal about how to deal with parents and patrons at the pool as well as how to teach and set good examples for foundational swimming. It was also the first opportunity I had to develop customer loyalty to keep parents coming back for lessons.

King Park Pool

Pittsfield, IL

Summer 2019 - Summer 2021

At this job I learned several skills but the greatest being how to lead. I held a coaching job for the local summer swim program which taught me a lot about how to lead children to success. Not only that but I learned how to deal with parents of children, how to organize and run swim meets, how to handle things not going the way we wanted, how to handle adults and children under pressure, and much more. While at this job I also started teaching private swim lessons which formed my very core time management, organization, and communication skills.

McKendree MetroRecPlex

O’Fallon, IL

August 2018 - July 2020

While at the MetroRecPlex I learned a great deal about how to work my way up the totem pole of a business. I started out as a lifeguard then to head lifeguard and eventually, became the aquatics manager. While in my final position here I learned a great deal about organization, Microsoft Office, and leadership. Not only was I in charge of hiring, firing, and scheduling lifeguards but also running and hosting swim/dive meets and water polo tournaments for the university, club swim team, and local high school. In addition, I also implemented a whole new style of swim lessons and presented several projects to staff meetings to bring patrons in.

Little Tigers Clubhouse

Gilbert, IA

April 2021 - August 2021

Though I wasn’t at this job long I did take some very valuable experience with me. I had the opportunity to work in an infant room (newborn - one year) where I had to memorize the schedules of nine babies. This job was extremely gratifying because I got to be there for one of the most formative times in a child’s life and make life-long connections with the families in the community. This was also my second full-time job while in school (where I was full-time the spring semester and took two classes in the summertime) and it helped a lot with my time management skills.

BN’C Fieldhouse

Ames, IA

August 2021 - Present Day

This job was my first experience in the true customer service and food industry and the experience it has given me is unlike any other. I’ve learned how to operate POS systems, cash handling, handle unhappy customers, how to provide exceptional customer service/build customer relationships, how to sell drinks and food items, working in a fast-paced environment, and so much more. I worked my way from serving tables to behind the bar and it has been an amazing experience. I have also learned from this job that building trust, being transparent, and remaining honest with your employer is one of the greatest things you can do as an employee in every industry.

Noteworthy Courses

  • Consumer Behavior

    Study of how consumers select, purchase, use, and dispose of goods and services. Includes analyses of how markets and others influence these processes. Application of concepts and methods of the behavioral sciences to marketing management decision making.

  • Managerial Accounting

    Understanding of fixed and variable costs and their role in planning, control and performance evaluation. Examination of alternative costing methods. Making decisions by identifying and developing relevant information. Development of spreadsheet skills.

  • Advertising Principles

    Historical, social, economic and legal aspects of advertising. Evaluations of advertising research, media, strategy and appeals. Study of the creation of advertising.

  • Introduction to Spreadsheets and Databases

    Using Microsoft Excel spreadsheets and Microsoft Access databases to input, store, process, manipulate, query, and analyze data for business and industrial applications.

  • Marketing Research

    Marketing research techniques: problem formulation, research design, questionnaire construction, sampling, data collection procedures, and analysis and interpretation of data related to marketing decisions.

  • Business Law

    General history, structure, and principles of the US legal system. The legal system, as an agency of social control and tool for resolving disputes. The court systems, Constitution, torts, crimes, intellectual property, contracts, property rights, employment law, basic business entity law, bankruptcy, administrative agencies, environmental law and agency law.

  • Principles of Marketing

    The role of marketing in society. Markets, marketing institutions, and marketing functions with emphases on product, price, marketing communication, and marketing channel decisions.